Can I get a refund if the package is destroyed or returned?

If the package is destroyed or returned due to an error by the shipping company or us, don't worry, we will provide you with the best solution.

However, if the package is destroyed or returned due to reasons related to the customer, such as failure to sign for the package, not providing necessary information, refusal to pay tariffs, or refusal to accept the package, we cannot issue a refund. This is because once we accept a returned package, the associated costs are often several times higher than the original order amount.