Shipping
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy for more details.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
Product
In principle, we do not accept returns for non-quality-related issues, as lingerie is considered intimate apparel. However, if you experience problems such as sizing, please reach out to us with the specific details, and we will gladly assist in finding a solution.
Currently, we do not offer personalization services, but we plan to introduce this option in the future. Thank you for your interest!
Our lingerie products are primarily made of high-quality polyester fiber, ensuring comfort and durability. Specific material information is provided in the product description.
To maintain the quality and longevity of your lingerie, we recommend hand washing in cold water. Avoid bleaching, ironing, and dry cleaning. Line dry for best results.
Some products can be purchased separately, while others cannot. Please refer to the product details page for specific information. If you find a style you like that is not available for separate purchase, feel free to contact us through our website or send us an email. We will do our best to assist you.
We strive to accurately represent the colors of our products in the photos. However, due to lighting and monitor settings, there may be slight variations. Please read the product description for more information about available colors.
We provide a detailed size chart on each product page. Measure your bust, waist, and hips and compare your measurements to the size chart to find the best fit. If you are between sizes, we recommend choosing the larger size for a more comfortable fit.
If you receive such an item, please take a photo and inform us. However, please do not use or damage the item to ensure its integrity for resale. Once we receive the photos, we will promptly arrange to send out the correct item along with a small gift as an apology.
We offer a range of sizes for our lingerie sets, including Small (S), Medium (M), Large (L), and Extra Large (XL). Please refer to our size chart on the product page for detailed measurements.
Other
Orders can be canceled or modified within 24 hours of placement. Beyond this timeframe, changes cannot be accommodated. Thank you for your understanding.
Yes, we offer free gift wrapping services for an additional fee.
We do not accept returns for our lingerie products. We apologize for any inconvenience, but due to the intimate nature of our items, we are unable to process returns. Thank you for your understanding.
HERE is the detailed information.
You can contact us through our contact page! We will be happy to assist you.