The tracking information shows that the package has been signed for, but I haven't received it. What should I do?
If the tracking information indicates that the package has been signed for, but you haven't received it, please check if the package was left in your mailbox or signed for by a family member or neighbor. Contact the shipping company for more details. Occasionally, if there are no shipping company locations nearby, they may hand over the package to another courier service. In such cases, request the name of the new shipping company and the new tracking number. If the shipping company cannot provide any useful information, please file a complaint with them and then contact us with the complaint number. We will assist you in resolving the issue.
